Do travel agents have a duty of care?

Because travel agents have access to travel information through trade journals and travel magazines, agents have a duty to stay informed about conditions that could affect a client’s trip.

Does a travel agent owe a duty of care?

If travel is not primarily for a vacation, specific visa requirements may apply. … Comment: This decision should be treated with care as it could easily be argued that if a Travel Agent books a flight to a country, then they owe a duty of care to the Consumer to advise upon visa requirements.

What is the legal duties and obligations of travel agents?

Conveying wanted information and supplies desired travel documentation; Supplying information on safety and health hazards; Advising of any travel insurance policy; and. Informing clients of any constraints on transport tickets.

What are the liability of a travel agent?


Reasonable Care and Skill: Reasonable Care and Skill is the due care that a reasonable man would exercise in a particular situation, in looking out for the safety of others.

Can you sue a travel agent?

The answer to your question is yes, you can actually sue your travel agent. What’s important though is you really need to make sure you document what occurred on that trip and look at what was promised, because it would be a contract case.

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What is the most important job of travel agent?

Airline Ticketing and Reservation

A travel agency sells a variety of tourism products. Airline ticketing and reservation is still a major source of revenue. Travel agencies perform a function of airline ticketing and reservation on behalf of various airlines.

What are the qualities of a good travel agent?

7 Characteristics of a Successful Travel Agent

  • Knowledge. When travelers choose to use a travel agent instead of booking a trip themselves, they are looking for expertise. …
  • Professionalism. Set high expectations of professionalism for yourself and your employees. …
  • Enthusiasm. …
  • People Skills. …
  • Integrity. …
  • Resourcefulness. …
  • Empathy.

Are travel agencies in India governed by law?

At present, there is no legislation to regulate the tourism industry, particularly the travel agencies operating in various regions of the country. … There have been cases when the foreign tourists have been cheated and robbed of their valuables by the unscrupulous travel agents.

What services can a travel agency or tour operator offer its clients?

The role of most agencies has been diversified into a series of services that can be divided into six main areas:

  1. 1) Travel Management. …
  2. 2) Passenger assistance. …
  3. 3) Consulting. …
  4. 4) Marketing and internal communication. …
  5. 5) Technology. …
  6. 6) Leisure Services.

What is a travel law?

The travel law

The law of travel or travel law refers to the regulations that control both corporate and individual behavior in the travel industry, whereas international law of travel refers to the laws, processes, agreements, and treaties that control international travel.

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Who regulates travel agents in the UK?

Founded over 60 years ago, ABTA is the UK’s largest travel association, representing travel agents and tour operators. ABTA protection is designed to enforce standards and provide insurance for holidaymakers in the event of financial problems for travel companies.

How do I complain to Expedia?

Contact Expedia’s Customer Service

Call Expedia’s customer service phone number 1-877-227-7481 and have them troubleshoot your problem.